Privacy notice

Last updated 5 November 2026.

Who we are

This website belongs to NewBass Productions (Pty) Ltd, an event sound, lighting, LED screen and conference AV company in Pretoria. We follow the Protection of Personal Information Act (POPIA). For anything in this notice, email info@newbass.co.za or call +27 79 661 0560.

What you send us

When you fill in the quote form we receive your name, email address, phone number and the details of your event. If you WhatsApp, call or email us instead, we receive whatever you send that way.

We use these details only to reply to you, prepare a quote and run your event. We do not sell them, and we do not add you to a mailing list.

The form is delivered to our inbox by Web3Forms, an email service. Our email runs on Google Workspace. WhatsApp messages are handled by WhatsApp (Meta).

Analytics and cookies

We use Google Analytics to see how many people visit, which pages they read and which buttons they press, such as "Get a quote" or "WhatsApp us". It sets cookies in your browser to do this. It does not tell us your name or contact details. Google processes this data for us under its own terms.

You can block or delete cookies in your browser settings, or install Google's Analytics opt-out add-on. The site works the same without them.

How long we keep it

We keep enquiries and quotes for as long as we need them to work with you and to meet our tax and accounting duties. Analytics data is kept for 14 months.

Your rights

You may ask what personal information we hold about you, ask us to correct or delete it, or object to how we use it. Email info@newbass.co.za and we will get back to you.

If you are unhappy with how we handled your information, you may complain to the Information Regulator.